Release Title: Tivy Phone & Backend Monitoring
Release Date: Jan 12, 2026
Scope / Area: Backend
Overview
This release focuses on implementing the Tivy Phone feature, including enhanced access control, user experience refinements, and automated email summaries. Additionally, we've implemented comprehensive backend monitoring with Grafana to ensure system reliability and performance tracking.
Key Features & Improvements
🎯 Tivy Phone
Implemented Tivy Phone feature, now we can talk with Tivy using a phone call.
Implemented PostHog feature flag integration for granular control over Tivy Phone access
Supports user-level and organization-level enablement
Added professional messaging for users without feature access
Enables gradual rollout.
📧 Automated Email Summaries
Users receive automatic email summaries after completing Tivy Phone conversations
Emails include conversation highlights, date/time, duration, and action items
Links provided to view full conversation transcripts in the application
🎨 Enhanced User Experience
Lowered feedback generation threshold from 200 to 100 words for more accessible coaching
Improved messaging for non-registered users with clear next steps
Implemented lead tracking for sales team follow-up on inbound calls from non-users
More welcoming and professional call handling across all scenarios